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New Jersey Natural Gas

New Jersey Natural Gas Named A Most Trusted Brand For The Sixth Consecutive Year

06/25/2019 - For Immediate Release


For Immediate Release

WALL, N.J. – For the sixth consecutive year, New Jersey Natural Gas (NJNG) was named one of the top utilities in the nation according to the 2019 Cogent Syndicated Utility Trusted Brand and Customer Engagement™: Residential report from Escalent. With a score of 723, NJNG ranked number one in the state, second in the east and top 10 among natural gas utilities nationwide. The annual study measures the brand performance of 140 natural gas, electric and combined utilities among more than 60,000 customers.

“To be recognized as a most trusted utility brand for the sixth consecutive year is a great honor that says a lot about our company and our commitment to our customers,” said Steve Westhoven, president and chief operating officer of New Jersey Natural Gas. “This recognition reflects our more than 1,000 dedicated employees, who work diligently to provide our customers safe, reliable service and an exceptional customer experience – every day.”

NJNG’s position as a Most Trusted Brand demonstrates its brand strength and commitment to earning the trust of its customers in delivering safe, reliable service. The Brand Trust index is based upon 35 questions that explore the relationship between the utilities and their residential customers as compared to other utilities based on six factors — customer focus, company reputation and advocacy, community support, communications effectiveness, reliable quality and environmental dedication.

More information about the report may be found at: Utility Trusted Brand & Customer Engagement™: Residential.
About New Jersey Resources

New Jersey Resources (NYSE: NJR) is a Fortune 1000 company that provides safe and reliable natural gas and renewable energy services, including transportation, distribution, asset management and home services. NJR is composed of five primary businesses:

• New Jersey Natural Gas, NJR’s principal subsidiary, operates and maintains nearly 7,500 miles of natural gas transportation and distribution infrastructure to serve more than half a million customers in New Jersey’s Monmouth, Ocean, Morris, Middlesex and Burlington counties.
• NJR Clean Energy Ventures is a leading renewable energy company that invests in, owns and operates residential and commercial solar projects with a total capacity in excess of 250 megawatts, providing residential and commercial customers with low carbon solutions.
• NJR Energy Services manages a diversified portfolio of natural gas transportation and storage assets, and provides customized energy solutions to customers across North America.
• NJR Midstream serves customers, from local distributors and producers to electric generators and wholesale marketers, through its 50 percent equity ownership in the Steckman Ridge natural gas storage facility and a 20 percent equity interest in the PennEast Pipeline Project.
• NJR Home Services provides service contracts, as well as heating, central air conditioning, water heaters, standby generators, solar and other indoor and outdoor comfort products to residential homes and businesses throughout New Jersey.
NJR and its more than 1,000 employees are committed to helping customers save energy and money by promoting conservation and encouraging efficiency through Conserve to Preserve® and initiatives such as The SAVEGREEN Project® and The Sunlight Advantage®.

For more information about NJR:
Follow us on Twitter @NJNaturalGas.
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Download our free NJR investor relations app for iPad, iPhone and Android.


Michael Kinney, Media Contact

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