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New Jersey Natural Gas


12/28/2017 - For Immediate Release

Wall, N.J. – With the National Weather Service predicting subzero wind chills beginning Wednesday night and the potential for snow this weekend, New Jersey Natural Gas (NJNG) reminds customers to be prepared for the frigid temperatures by keeping the following tips in mind:

  • Make sure your furnace and water heater are properly ventilated and clear of obstructions.
  • Seal up seams and cracks around walls, windows, doors and fixtures to reduce drafts.
  • Be sure to have properly functioning smoke and carbon monoxide (CO) detectors throughout your home.
  • Never use your stove or burners as an additional heat source.
  • Keep at least a 3-foot clearance in all directions from any portable heating devices to prevent ignition of nearby items such as drapes, paper or furniture.
  • Stay indoors. If you need to go outside, wear warm, loose-fitting clothing in several layers and always cover your head.

Additionally, keep the following natural gas safety tips in mind:

  • If you smell natural gas, immediately leave the premises and call 800-GAS-LEAK (800-427-5325) from a safe location. No matter the temperature, NJNG is committed to ensuring safe, reliable service.
  • DO NOT use a lighter, cellphone or landline, switch on/off appliances, lights or even a flashlight on the premises where you smell natural gas, as they can create a spark.
  • Remove cigarettes or other smoking materials from the area, and then promptly extinguish them.
  • Since natural gas is colorless and has no scent, a strong odorant, which smells like rotten eggs, is added to help you detect possible leaks. However, some people may not be able to detect the odorant. A noise like hissing, whistling or roaring is another indication of a possible leak.
  • DO NOT attempt to turn off your natural gas service at the meter. The valve should be turned on or off by emergency utility personnel only.
  • DO NOT extinguish or re-ignite a pilot light on your appliances. In the event a pilot light goes out, call a qualified plumber, contractor or NJNG for a safety inspection.
  • Should water or snow get into your heating system and/or water heater, or if your natural gas meter is damaged, call NJNG’s 24-hour response line at 800-GAS-LEAK (427-5325).

NJNG customer service representatives are available to address customers’ needs during this time. For the latest information on NJNG service, follow us at or

About New Jersey Resources

New Jersey Resources (NYSE: NJR) is a Fortune 1000 company that, through its subsidiaries, provides safe and reliable natural gas and clean energy services, including transportation, distribution, asset management and home services. NJR is composed of five primary businesses:

  • New Jersey Natural Gas, NJR’s principal subsidiary, operates and maintains over 7,400 miles of natural gas transportation and distribution infrastructure to serve over half a million customers in New Jersey’s Monmouth, Ocean and parts of Morris, Middlesex and Burlington counties.
  • NJR Clean Energy Ventures invests in, owns and operates solar and onshore wind projects with a total capacity of more than 315 megawatts, providing residential and commercial customers with low-carbon solutions.
  • NJR Energy Services manages a diversified portfolio of natural gas transportation and storage assets and provides physical natural gas services and customized energy solutions to its customers across North America.
  • NJR Midstream serves customers from local distributors and producers to electric generators and wholesale marketers through its 50 percent equity ownership in the Steckman Ridge natural gas storage facility and its stake in Dominion Midstream Partners, L.P., as well as its 20 percent equity interest in the PennEast Pipeline Project.
  • NJR Home Services provides service contracts as well as heating, central air conditioning, water heaters, standby generators, solar and other indoor and outdoor comfort products to residential homes throughout New Jersey.
    NJR and its more than 1,000 employees are committed to helping customers save energy and money by promoting conservation and encouraging efficiency through Conserve to Preserve® and initiatives such as The SAVEGREEN Project® and The Sunlight Advantage®.
For more information about NJR:
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Michael Kinney, Media

Dennis Puma, Investor

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