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New Jersey Natural Gas


07/23/2014 - For Immediate Release

Wall, NJ – By promoting National 8-1-1 Day on August 11, New Jersey Natural Gas (NJNG) hopes the date (8/11) will serve as a convenient reminder for customers to call 8-1-1 to have underground utility lines marked prior to starting any project that requires digging. Doing so is required by State law.

According to the Common Ground Alliance – a utility member-driven association dedicated to ensuring public safety, environmental protection, and the integrity of services by promoting effective damage prevention practices – every six minutes an underground utility line is damaged because someone chose to dig without first calling 8-1-1.

An 8-1-1 call connects property owners and contractors with New Jersey One Call, which notifies NJNG and other utility companies of their intent to dig. Professional locators then visit the site to mark the approximate location of the underground utility lines with flags, paint and stakes. Yellow markings (paint, flags) indicate an underground natural gas facility service or main line. Once a site has been accurately marked, it is safe to begin digging in unmarked areas.

Striking a single line can cause serious injury, property damage, fines and inconvenient outages. Every digging project, no matter how large or small, requires a call to 8-1-1 three full business days before starting, including installing a mailbox, building a deck, planting a tree and laying a patio. It is the law in New Jersey.

“On Aug. 11 and throughout the year, we remind property owners and professional contractors to call 8-1-1 before digging to have underground utility lines properly marked,” said Mobeen Khan, director of system enhancement at New Jersey Natural Gas. The depth of utility lines can vary for a number of reasons, such as erosion, previous digging projects and uneven surfaces. “Even when digging a few inches, the risk of striking an underground utility line exists. Calling
8-1-1 is the only way to know which utilities are buried in a specific area,” Khan emphasized.

On National 8-1-1 Day, NJNG reminds homeowners to take the following steps when planning a digging project this summer and fall:

  • Always call 811 at least three business days prior to the start of digging, regardless of the depth of the dig or your familiarity with the property.
  • Plan ahead. Call on Monday or Tuesday for work planned for the upcoming weekend.
  • Wait three full business days to ensure all underground utility lines have been marked. Yellow indicates the presence of underground natural gas lines.
  • Respect all markings. Move the location of your project if it is near utility line markings. And be mindful that inclement weather may wash away painted markings.
  • Dig with care – hand dig within two feet of marked underground utility lines.
  • In the event of damage to a natural gas facility, New Jersey Administrative Code requires a call to 9-1-1 followed by a call to NJNG’s natural gas leak hotline at 800-GAS-LEAK (800-427-5325). If there is damage to a property owned by another utility, person or company call the property owner immediately.

For additional information about New Jersey One Call 8-1-1 and safe digging practices, visit or the Safety section of

About New Jersey Resources
New Jersey Resources (NYSE: NJR) is a Fortune 1000 company that provides safe and reliable natural gas and clean energy services, including transportation, distribution and asset management. With annual revenues in excess of $3 billion, NJR is comprised of five primary businesses:

  • New Jersey Natural Gas is NJR’s principal subsidiary that operates and maintains 7,000 miles of natural gas transportation and distribution infrastructure to serve over half a million customers in New Jersey’s Monmouth, Ocean and parts of Morris and Middlesex counties.
  • NJR Energy Services manages a diversified portfolio of natural gas transportation and storage assets and provides physical natural gas services and customized energy solutions to its customers across North America.
  • NJR Clean Energy Ventures invests in, owns and operates solar and onshore wind projects with a total capacity in excess of 85 megawatts, providing residential and commercial customers with low-carbon solutions.
  • NJR Midstream serves customers from local distributors and producers to electric generators and wholesale marketers through its equity ownership in a natural gas storage facility and a transportation pipeline, both of which are Federal Energy Regulatory Commission, or FERC-regulated investments.
  • NJR Home Services provides heating, central air conditioning, standby generators, solar and other indoor and outdoor comfort products to residential homes and businesses throughout New Jersey and serves approximately 119,000 service contract customers.

NJR and its more than 900 employees are committed to helping customers save energy and money by promoting conservation and encouraging efficiency through Conserve to Preserve® and initiatives such as The SAVEGREEN Project® and The Sunlight Advantage®.

For more information about NJR:
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RenĂ©e Amellio, Media

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